Last updated · 14 November 2026

Privacy Policy

This policy explains what information the Orvo app (“Orvo”, “we”, “us”) handles, why, and the choices you have. Orvo is published by Jazz Yazılım A.Ş. (“Jazz Games”), Istanbul, Türkiye, which is the data controller. Questions: hello@jazzgames.net.

In short. Orvo has no accounts and never asks for your name. Your card and your visions are stored in your own iCloud, where we cannot see them. We collect anonymous usage events and subscription status to run and improve the app, and we use your device’s advertising identifier only if you allow tracking. We do not sell your data.

1. Your card and visions (iCloud)

The date your card was printed and the visions you open are saved in the private database of your iCloud account (Apple CloudKit). Only you can read that database; Jazz Games has no access to it. Orvo uses an anonymous identifier derived from your iCloud account so the same card prints on all your devices. We never receive your Apple ID, email address or name. Deleting the app does not delete this data; you can remove it in iOS Settings › [your name] › iCloud.

The fingerprint plate in the app is a touch animation. Orvo does not read, scan, store or transmit fingerprints or any biometric data.

2. Information we collect

What	Why	Where it goes
A random app identifier created on your device, the app version, iOS version, device model, language and country	To count installs and sessions, keep your subscription status and fix problems	Google Firebase, AppRevenue
Usage events (for example: card printed, envelope opened, paywall shown, purchase started or completed)	To understand how the app is used and improve it	Google Firebase Analytics, AppRevenue
Purchase information from Apple (product, price, currency, transaction and renewal dates)	To unlock the membership, restore it on your devices and handle refunds	AppRevenue
Device integrity tokens (Apple App Attest)	To protect our services from abuse	Google Firebase App Check
Messages you send through “Contact us” and an email address if you give one	To answer you	AppRevenue
Advertising identifier (IDFA), only if you allow tracking	To learn which ad campaigns bring people to Orvo	AppRevenue; Apple SKAdNetwork reports without it

We do not collect your name, contacts, photos, precise location, health data or fingerprints.

3. Payments

Subscriptions are sold and charged by Apple. We never see your card or bank details. Apple sends us the transaction information listed above so we can unlock and restore your membership. If you ask Apple for a refund, Apple may ask us how the purchase was used; we answer from the information above.

4. Tracking and your choices

Tracking (ATT). Orvo asks before using your advertising identifier. You can change your answer any time in iOS Settings › Privacy & Security › Tracking.
Notifications. The monthly envelope reminder is a local notification scheduled on your device. Turn it off in the app’s Settings or in iOS Settings.
Analytics. To stop all collection, delete the app. To have the data tied to your app identifier deleted, write to us (section 7).

5. Service providers

Apple (iCloud / CloudKit, App Store payments, App Attest, SKAdNetwork) — apple.com/legal/privacy
Google Firebase (Analytics, App Check, Hosting) — firebase.google.com/support/privacy
AppRevenue, our own subscription and analytics service operated by Jazz Games on Cloudflare infrastructure — cloudflare.com/privacypolicy

These providers process data on our behalf and may store it outside your country, including in the United States and the European Union, under appropriate safeguards such as standard contractual clauses.

6. How long we keep it

Usage events are kept for up to 26 months. Purchase records are kept as long as needed for accounting and tax law (typically 10 years under Turkish law). Contact messages are kept for up to 3 years after the conversation ends. Data in your iCloud stays until you delete it.

7. Your rights

Depending on where you live (for example under the GDPR, the UK GDPR, KVKK in Türkiye or the CCPA in California), you may have the right to access, correct, delete or export your data, to object to or restrict its use, and to complain to a data protection authority. Because Orvo has no accounts, the easiest way is to write to us from Settings › Contact us inside the app: that message is linked to your app identifier, so we can find your data. Email hello@jazzgames.net; we answer within 30 days.

Our legal bases are: performing our contract with you (running the app and the membership), our legitimate interests (security, measuring and improving the app) and your consent (tracking).

8. Children

Orvo is not directed to children under 13 and we do not knowingly collect personal information from them. If you believe a child has sent us information, contact us and we will delete it.

9. Changes

If we change this policy we will update the date above, and for significant changes we will tell you in the app.